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  Our sales and technical support team is eager and ready to answer any questions you might have regarding our products and services. 

You can submit your questions to support@towsystem.com .

 

  Or, you can call us at 1-800-478-6003
Monday - Friday 7am-7pm PST.

 

 

 

 

 

 

 

 

 

 

FAQ:

Is TowSystem easy to learn and use?

How can I start using TowSystem?

How can I make a payment through PayPal?

Where is TowSystem information saved?

What are the reporting capabilities?

Can I control who can view or modify information?

How much does TowSystem cost?

Can I cancel my membership at any time?

Is your technical support available 24 hours a day?


Is TowSystem easy to learn and use?

Yes. Towsystem was developed with the everyday towing business in mind. So members of your team don’t need to be database experts, and no training is required.

 

How can I  start using TowSystem?

All you need to get started with TowSystem are an Internet connection and a Web browser, so there is no software or hardware to install.  The software is optimized for  Microsoft Internet Explorer Version 5.0 or greater.

 

How can I make a payment through PayPal?

All payments are processed through PayPal Secured Site.

1. If you have a PayPal account, simply fill out the TowSystem.com subscription amount ($100 setup fee OR $400 with 1 year technical support) and press the "Pay Fast With PayPal" button.

2. If you do not have a Pay Pal account, simply fill out the TowSystem.com subscription amount ($100 setup fee OR $400 with 1 year technical support) followed by your personal information and press the "Continue Checkout" button.

If you have any problems, please e-mail us at accounting@towsystem.com.

 

Where is TowSystem information saved?

All databases are remotely stored and hosted on secured Web servers, which are monitored and  backed-up 24 hours a day, 365 days a year.

 

What are the reporting capabilities?

TowSystem Reports are very powerful and easy to use, as they provide the customized information that you need at-a-glance.  Robust filtering  features are available for reporting on specific information.

 

Can I control who can view or modify information?

Each issued user id can have permission settings over which module the user can view, modify, add, or delete information.

 

How much does Towsystem cost?

The cost for TowSystem is FREE with a $100 setup fee.
There is an OPTIONAL $300/year technical support fee.

 

Can I cancel my membership at any time?

Yes. There is no contract to sign and you might cancel your membership at any time.

 

Is your technical support available 24 hours a day?

Yes.  TowSystem offers exceptional support via Phone and Email as well as Online Help, our knowledgeable technical support team is ready to answer your questions regarding our product and services.

 

 
         

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